Last updated: 25 October 2026
These Terms and Conditions apply to your use of charitycrm.orbitmediasolutions.com (the “website”), which is operated by Orbit Media Solutions (“we”, “us”, “our”). By using the website you agree to these terms. If you do not agree, please do not use it. They are written for visitors in the United Kingdom, including charities and non-profit organisations.
1. About us
Orbit Media Solutions is a digital solutions company. Head Office: Kirkdale House, 7 Kirkdale Road, Leytonstone, E11 1HP, London, UK. Liverpool Office: 1 Mann Island, Liverpool, L3 1BP, UK. Email: info@orbitmediasolutions.com. Telephone: 00447935390848.
2. What this website is
This website presents Donation CRM, a CRM product for charities and non-profit organisations created by Orbit Media Solutions, as a portfolio case study. It gives information about the product and our services, and lets you ask for a free demo. Any donation form, project or event page shown or linked as part of our portfolio is a demonstration of our product unless the page itself clearly says otherwise.
3. Using the website
You agree to use the website lawfully and not to:
- attempt to gain unauthorised access to the website, our systems or other users’ information;
- introduce viruses, malicious code or anything that could damage or overload the website;
- copy, scrape or reuse the website’s content or design except as the law allows or we agree in writing; or
- submit false, misleading or abusive information through our forms.
We may suspend or restrict access at any time, for example for maintenance or security.
4. Free demo requests and enquiries
Sending a demo request or enquiry does not create a contract between us. We will contact you to discuss your needs and may arrange a free demonstration, which is offered without obligation and uses sample data. Please do not send personal information about your donors, beneficiaries, trustees or volunteers. How we use the details you send is explained in our Privacy Policy.
5. Services, quotes and sample prices
Prices, plans and feature lists on this website are for illustration only and are not an offer. Any services, software or support we provide will be agreed in a written quote or contract that sets out the scope, price, payment terms and any other conditions. Descriptions of features describe what a CRM for charities can do; what is available in a particular set-up depends on what is agreed and configured.
6. No guarantee of results
We take care to keep the information on this website accurate and up to date, but we do not promise that it is complete or free from errors. Examples and illustrations, including the animated donation form, are simplified concepts and not statements of fundraising results.
7. Intellectual property
The website’s content, design, text, illustrations, logos and software, including the Donation CRM name and interface designs, belong to Orbit Media Solutions or our licensors and are protected by intellectual property law. You may view the website and share links to it, but you may not use our material for commercial purposes without our written permission. Other organisations’ names and logos belong to their owners.
8. Links to other websites
The website links to other sites, including our portfolio site and the main Orbit Media Solutions website, which have their own terms and privacy notices. We are not responsible for the content or practices of websites we do not control.
9. Our responsibility to you
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law. Subject to that, the website is provided “as is” and, to the extent the law allows, we are not liable for loss of profit, loss of data, loss of goodwill or any indirect or consequential loss arising from your use of, or inability to use, the website. Our total liability arising from use of the website is limited to £100 where the law allows.
10. Changes
We may update these terms from time to time. The date at the top shows when they were last changed, and continued use of the website means you accept the updated terms.
11. Governing law
These terms, and any dispute or claim arising from them or your use of the website, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that if you live in Scotland or Northern Ireland you may also bring proceedings in the courts of the part of the UK where you live.
12. Contact
Questions about these terms? Email info@orbitmediasolutions.com.